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FAQs

How do I become a member?

To become a member you must be 19+ and reside in Canada. If you qualify all you have to do is sign up!

Who is eligible to purchase on our site?

Kings Cannabis operates in accordance with the compliance of Canadian laws regarding access to cannabis. You must be at least 19 years old or a valid medical marijuana patient.

How will my order be packaged?

Your privacy is our number one priority. All orders are packaged in a plain and discreet manner with no indication of the contents. All contents will be vacuum sealed.

How long will it take for my order to arrive

Shipment arrival depends on where you are located in Canada. Typically, packages are estimated to arrive at your door within two to three business days via Xpresspost from Canada Post.

Do you ship outside of Canada?

No, we only ship within Canada

What happens if I don't get my package?

If you do not get your package within 3 business days of the expected arrival date, let us know and we will file a trace with Canada Post.

If a trace is filed, Canada Post will start an investigation (which can take up to 5 business days to complete). If they locate the package, they will ship it to you and you will get it a few days later.

Tracking says "Successfully delivered" but I have not received my order.

Let us know immediately if you have not received your order and we’ll start a trace with Canada Post to locate your package.

Tracking number is invalid

It may take up to 48 hours for Canada Post to update their system with the tracking number. If after 48 hours the tracking does not work please do not hesitate to contact

You can contact us on our live chat for any further assistance.

Can I add/edit/cancel my order?

If you like to add or edit your order, we ask of you to make a brand new order with the correct adjustments and email us regarding your old order so we can cancel it.

If you want to cancel your order that is not processed yet, you can go into the system and cancel.

Please email us at [email protected] with your order number being the subject line.

*Please note that our efforts are to ensure that you receive your order as quickly and accurately as possible.

I've sent my E-Transfer. Now What?

Once you’ve sent your E-transfer, it could take up to 2 hours for us to receive an email notifying us of your payment. Your E-transfer will be pending until we collect the E-transfer (when we process your order).

If we receive your E-transfer by 9:00 am PST Monday to Friday, your order will ship the same business day or else it’ll ship the following business day. Once your order has shipped, tracking info will be sent by email.

Terms of Service

Terms of Service

1. All deliveries must be to a Canadian address

2. To buy marijuana products from KingCannibsClub.com you must be at least 19 years old

3. King Cannabis Club will not be held liable for lost orders due to  – mistakes made by the postal offices – wrong address given by the customer – damage to order by postal service – expired PO BOX numbers – stolen packages AFTER delivery

4. Prices and availability of products are subject to change without notice

5. The shipping & handling charge for orders under $110 is $15.00, for orders $110 and over we ship free nationwide!

6. You are not affiliated in any way with any law enforcement

7. All orders are guaranteed by Canada Post to arrive on time, with the exception of Newfoundland, Nunavut, and the Northwest Territories. (For more details: XpressPost FAQs)

8. All orders placed after 12PM PST will be shipped out the following day

Privacy Policy

Your order is packaged professionally, involving among other things, vacuum sealing, No one will ever know what’s in the package, absolutely no odor. discretion is priority one, solid count, trackable shipment (know the delivery date) by Xpresspost courier that requires no signature, shipped and packaged the same way as legal medical marijuana. Yes, recreational marijuana possession/usage is illegal in Canada, but be content in the fact that we and our competitors have been operating for many years without a single customer suffering a single legal issue.

We operate responsibly, honestly, providing good customer service to make sure all our customers receive top quality product that is potent, authentic, clean, free of any type of foreign tainting such as mold, fungus, mildew, lacings of nutrients and fertilizers.

Be aware that here in Vancouver, Cannabis products for recreational use is freely accepted and tolerated by the majority of citizen’s here. and we operate a responsible, discreet needed service, partnered with the best growers in the industry in an honest professional manner.

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